Shipping Policy

Last Updated: June 2026

At Silkeon, we are committed to providing a reliable and transparent shipping experience. Please review the information below regarding order processing, shipping times, and delivery.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed, shipped, or delivered on weekends or public holidays.

Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information, where available.

Shipping Origin

Silkeon products are manufactured through trusted production partners and fulfilled through our operations in Norway.

Orders are shipped from our fulfillment network to ensure efficient delivery and quality control.

Delivery Times

Estimated delivery times may very depending on the destination, carrier, customs procedures, and seasonal demand.

Norway: 3–7 business days
Europe: 5–10 business days
International: 7–15 business days

Please note that these delivery times are estimates and are not guaranteed.

Shipping Costs

We currently offer free shipping on all orders unless otherwise stated during checkout.

Any applicable customs duties, import taxes, or local fees imposed by the destination country are the responsibility of the customer.

Tracking Information

Where available, tracking details will be provided once your order has been shipped. Tracking updates may take some time to appear after dispatch.

Delivery Delays

While we strive to meet the estimated delivery times, delays may occur due to:

Customs inspections
Weather conditions
Public holidays
Carrier-related issues
High seasonal demand

Silkeon is not responsible for delays caused by circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If incorrect or incomplete information is provided, delivery delays or additional charges may occur. Silkeon cannot be held responsible for orders shipped to incorrectly provided addresses.